Join us! Recruitment and job offers for freight forwarder/charterer and other road freight transport professions

MAIN MISSIONS

P1: Carry out the transport mission

• Control loading and unloading operations (condition of goods, packaging, quantity, hazardous loads, etc.).
• Make reservations about loading and unloading according to the situation and inform your supervisor.
• Perform or check the lashing or securing operations (issue reservations if necessary).
• Have the documents presented to the sender and the recipient stamped and signed.
• Prepare all necessary documents: transport documents, weekly reports, daily log sheets…
• Contact your supervisor after each loading and unloading operation to:
• to review upcoming operations;
• inform the operator of any anomaly or malfunction.

P2: Monitor the condition of the production equipment

• Ensuring the cleanliness and integrity of the entire road network: preservation, parking in safe locations, weekly cleaning…
• Conduct a daily inspection of the entire road network (weekly report).
• Carry out a complete inspection of the entire vehicle (presence of on-board documents and equipment) with the responsible operator every two months or at each vehicle change.
• Report any anomalies to the responsible operator (weekly report…).

P3: Ensure the possession and updating of identity and professional documents

• Ensure the validity of your identity card and/or passport (if travelling outside the European Union).
• Ensure that your driver card, Driver Qualification Card and ADR card are valid.
• Take all necessary measures to always be in possession of a valid driving licence, as this is an essential element for the performance of the contractual relationship; otherwise, the employment contract may be suspended.
• Report any driving licence suspension, regardless of the cause.

PROFILE SOUGHT

Knowledge:

• To possess :
• Heavy Goods Vehicle Driving Licence;
• FIMO or equivalent;
• FCOS ;
• ADR.
• Knowledge of a foreign language would be appreciated.

Expertise:

• Respect the safety rules
• Plan a route
• Maintaining continuous attention
• Managing fatigue
• Reacting quickly in the event of a sudden occurrence
• Locate and diagnose vehicle faults
• Driving the vehicle efficiently (eco-driving)
• Having a comprehensive view of the load and its constraints

Soft skills:

• Autonomy and time management according to customer satisfaction, legal and regulatory requirements
• Courtesy
• Discretion
• Awareness of the company's representative role
• Rigour: management and return of documents at the end of the trip, weekly report…

MAIN MISSIONS

P1: Managing customers

• Prospecting for new clients (freight exchanges, visits).
• Plan and conduct maintenance and development sales visits with the Sales Management.
• Compile information and results from sales visits into the CRM software.
• Enter all relevant customer information and elements into the CRM.
• Develop pricing according to pricing schedules or upon request.
• To have an advisory role with clients (resources to implement, insurance extension, customs…).
• Ensure the solvency of clients (financial investigations).
• Ensure compatibility between customer requirements and the company's operational potential (contract review).
• Inform customers of any malfunctions.
• Inform other departments when a client develops a service-specific offering (CRM).
• Inform requesting customers about the transport arrangements according to their preferred means of transport.

P2: Organize transport missions

• Research and choose the means appropriate to the services requested.
• Prepare or control the preparation of documents and forms related to the transport contract and chartering (transport file).
• Organize tours in compliance with the regulations in force in the country or countries concerned.
• Transmit loading/unloading instructions to dock staff (waybill).
• Establish clear, precise and detailed orders for subcontractors.
• Ensure that the subcontractor has a good understanding of customer requirements and regulations (contract review).
• To monitor the proper execution of the transport of goods (prevent oversights, delays, non-conformities of drivers and contractors through telephone checks).
• To intervene with clients in case of problems related to the transport of goods, to resolve if possible and to transmit the new instructions to drivers or subcontractors.
• Establish lasting partnership relationships with its suppliers.
• Ensure the productivity and profitability of transport.
• Gather as much information as possible and transmit all elements to the dispute/claims department in the event of a merchandise dispute or traffic accident.

P3: Prevent damage to production equipment

• Transmit to the workshop and/or the Park Director any information from the driving staff on the condition of the road units (weekly reports).
• Ensure the validity of the documents for road vehicles (registration certificates, vehicle registration documents, etc.).
• Conduct a bimonthly review of the condition and equipment of road networks.
• Respect the deadlines for periodic visits (oil change, mine inspection, etc.).
• Have the minor repairs carried out by the workshop.
• Keep the Park Director informed of any need for or intervention to carry out repairs by external organizations.
• Conduct a weekly review of the condition of the park present on site (Saturday morning office hours).

P4: Prepare and check the billing elements

• Ensure the validity of the billing information (name, address, payment terms…).
• Check the documents from the subcontracted transport operations (invoice from the charterer conforming to the agreed price, transport documents stamped and signed by the recipient).
• Check the waybills and the CMR and report in the event of a reservation issued and inform the service providers.

P5: Managing the driving staff

• Establish a climate of trust with the driving staff (pair).
• Ensuring compliance with regulations through daily monitoring of drivers: geolocation, working hours, driving data…
• Collect social data information (disks, digital cards).
• Planning holidays and managing absences.
• Communicate all the information necessary for the operation of the driving staff's activities.
• Report any CSR anomalies to Management.

PROFILE SOUGHT

Knowledge:

• Proficiency in one or more foreign languages (vocabulary related to the profession)
• Knowledge of applicable regulations
• Business concepts
• Training combined with several years of professional experience in transport operations
• Use of computer tools

Expertise:

• Maintain ongoing contact with various service providers
• Make quick decisions
• Strictly comply with the terms of the contract and transport legislation
• Organize according to transport constraints and the characteristics of the goods
• Maintain frequent contact with clients and service providers
• Managing stress

Soft skills:

• Availability
• Adapting to the imperatives of the situation
• Reactivity
• commercial and social sense
• Communication